SEPTA is still thinking about "smarter" way to chargePrint Page

May 10, 2010
By Anthony Campisi
For PlanPhilly

 

Although SEPTA’s long-term financial health is in jeopardy because of cuts to Act 44 state transportation subsidies, the authority is still trying to move ahead with a new smart card fare collection system.

John McGee, SEPTA’s chief officer of new payment technologies, told a meeting of SEPTA’s Citizen Advisory Committee that the authority remains in discussions with possible vendors and is looking at ways of building the system despite funding troubles.

At the same time, SEPTA appears to be leaning toward implementing a “toll-based” gating system on the regional rail network. If the authority goes ahead with this plan, riders won’t have to pay for inbound trips. Instead, they would pay double when leaving the three Center City stations, as well as at University City and Temple University. These stations would be gated, and riders would have to tap their fare instruments — be they credit cards, cell phones or transit cards — to get past the gates and onto the train platforms. Riders would then have to “check out” of the system in some way.

McGee said SEPTA is still figuring out how, but riders may have to either get their fare instruments scanned by train conductors or tap them against “validators,” machines placed in outlying stations that would ensure riders don’t travel farther than the destination they paid for.

McGee thinks this approach could solve some of the problems other transit agencies have encountered when trying to implement smart card systems on their commuter rail networks. (Though SEPTA isn’t expecting major challenges in rolling out smart cards for bus, subway and trolley users, no other older transit system has succeeded in switching to a smart card system for its railroad travelers.)

He said that focus groups of riders have told SEPTA that they’d be open to gating the Center City stations because they think gated areas provide more safety. McGee added that SEPTA likes the idea of gating stations because of the potential to cut start-up costs — SEPTA won’t have to buy ticket vending machines for all 150 regional rail stations and can focus investment on its core stations. Though SEPTA hasn’t formally decided to take this route, McGee did appear to discount a proof-of-payment system (http://en.wikipedia.org/wiki/Proof_of_Payment), whereby riders would purchase and validate their tickets before boarding and compliance would be randomly spot-checked by teams of SEPTA employees. A proof-of-payment system exists on the River Line (http://www.njtransit.com/ti/ti_servlet.srv?hdnPageAction=LightRailTicketsTo) and on commuter rail networks like Caltrain (http://www.caltrain.com/caltrain_tickets.html), in San Francisco. McGee said proof-of-payment systems lose too much revenue from fare evasion and thinks that a gated system could capture fares from the 94 percent of regional rail riders who make round trips using the system.

Outbound riders who board at stations outside of Center City would pay conductors on the train.

McGee was also able to detail tentative plans for the locations of fare gates that he said would disrupt existing traffic patterns as little as possible. Fare gates would be placed at the foot of the East stairs at 30th Street Station. The lesser-used West stairs would have gates at the top. Suburban Station would have a large area in the middle of the station that would provide access to train platforms, and Market East would have a large area with seating leading onto the tracks.

Transit riders, for their part, would see smaller changes. McGee and his team are looking at installing high gates at lesser-used entrances that are currently closed at night. They’re currently focusing on the 16th Street entrance to the City Hall station and the 31st Street entrance to the 30th Street El and trolley station.

SEPTA is also looking at gating the westbound 19th Street and 22nd Street subway-surface stations to allow for faster boarding.

Though Matt Mitchell of the Delaware Valley Association of Rail Passengers said that he appreciates that SEPTA is building an “open system” — riders will be able to use cell phones, credit cards or other devices to pay fares at the gates — he’s concerned by the gating proposal. He said gating system could increase fare-collection duties of on-board conductors and forestall SEPTA’s long-term goal of reducing regional rail crews to allow the authority to cut operating costs and reduce headways.

DVARP is also concerned with any plan that forces riders to “tag out” of the system, saying it adds a step for commuters who use passes. A gated system would force passholders to either use a validator or hand over their passes to conductors on every outbound trip.

Mitchell said he would like to see SEPTA implement a proof-of-payment system and install ticket vending machines at every station, adding that a proof-of-payment system provides more operational flexibility to SEPTA. At the same time, Mitchell acknowledged that “if they see the gates are practical, they’re going to do them” because of SEPTA management’s focus on eliminating the problem of uncollected tickets on trains.

Regardless of the type of system SEPTA decides on for regional rail, it hopes to get smart cards up and running as soon as possible after securing funding. McGee wants to begin installing smart card machinery at stations and on vehicles within 18 months of a notice to proceed with a specific vendor. The system would be fully in place and activated two years after a contract is announced.


Contact the reporter at campisi.anthony@gmail.com

 

Comments

I had got a dream to begin my own commerce, however I did not have enough amount of money to do it. Thank heaven my close fellow said to use the loans. Hence I used the term loan and realized my desire.

How will SEPTA Handle Senior Citizens who now enjoy a free ride.  If they do away with Cashiers as in their plans.

Thanks for covering this issue, and thanks also go to SEPTA for forging ahead with fare collections despite the budget problems.

 

I agree with bundling University City and Temple in with the 3 CC rail stations as a "big Center City" zone, but I don't think gating them will work.  (And I used to be a big fan of the idea).  It will create passenger flow issues for seniors and families, who pay differently from other riders, cause exit bottlenecks in CC at the morning rush, and cause trouble for people tapping validators at outlying stations (as DVARP points out, there would be a whole lot of "tapping out" going on.)

 

And charging one-directional, doubled fares could lead to many people riding for free inbound and taking cheaper, transit-side trips outbound.  Why pay $6 for the train to Cheltenham when the bus is under $2?  This would be even cheaper than buying a pass.  (Yes, we have one-direction tolls on the bridges.  And many people detour to pay $2 into Philly on the Tacony-Palmyra rather than $4 on the Betsy Ross, then go home for free on the latter.  In fact, DRPA gives a $12 credit to Easy-Pass riders crossing the B. Ross at least 18 times a month to try to discourage this.)

 

I would suggest a "gateless" system for "big Center City"  in which numerous machines dispensing date/time-stamped, zoned RR rider slips (updated versions of the receipts conductors give passengers when taking their current pasteboard tickets).  Let people board as they do now; conductors merely have to take the slips as people leave their seats.  Institute a $5 on-board ticket penalty for riders coming FROM big Center City ONLY

 

For all other locations, inbound and outbound, let people pay on board.  Conductors can print out rider slips from handheld devices (chain restaurants use them all the time).  This alone will speed up on-board payment dramatically.  For the Flower Show and the Auto Show, just put on an extra conductor, please!

 

Conductors are not going away.  We can never gate our many at-grade outlying stations, most of which will remain as low-level platforms for the foreseeable future.  It's an old-fashioned but very comprehensive network relying on conductors, and there's nothing wrong with that.  So why spend a lot of money on gates and validators?

 

Improved fare collection has two major benefits: (1) making it easier to pay, and (2) integrating our vast RR network with our large transit network.  In big Center City, ticket machines will solve number 1, and everywhere else, teched-up conductors will. Building a back-end electronic accounting system that gives riders transfer credit between RR and transit will accomplish number 2.

 

Thanks again go to both SEPTA and Plan Philly.

 

 

SEPTA's done studies based on passenger flow and is trying to place the gates so they impact passenger flow as little as possible — though it has come in for criticism because the gates do have implicit capacity limits.

 

As for seniors, students and other special-ticket riders: SEPTA, the school district or college or the state would issue them special smart cards that would allow them access to the system with a free or discounted fare.

 

And as regards to train crews: With the long-term plan of rebuilding high-platform stations and with the new Silverliner Vs, SEPTA may be able to reduce crew consists because fewer conductors will be needed to do things like raise and lower staircases.

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